We are open, shipping, and operating with a revised schedule and procedures.
-The best way to reach us is via email at email@example.com or text 973-741-6858.
-We expect there will be some shipping delays.
-If you do not see an ADD TO SHOPPING CART button next to an item that means the shipping location is in a region closed due to Coronavirus.
-We expect there will be delays in responding to questions you may ask of us as we may not be able to communicate with those who know the answers.
-We anticipate situations where merchandise becomes stuck in transit for reasons beyond our control.
-Expedited and express shipments have been removed as options from checkout.
-There will be a delay in processing returns and refunds as all incoming packages are being quarantined.
Please check back here for updates.
Jeff Gornstein and the Comfort House Team
THIS WEEK'S MOST FREQUENTLY ASKED QUESTIONS:
TOP QUESTION: My Casita or PatioMate needs a replacement roof or replacement part. What do I need to do to order?
To order a roof or parts, you will need the model number which can be found on the center brace, on the inside of the door. Enter either the replacement part # or your model # into our Search box above to help locate the needed items. You will find a full list of available parts in our Home & Garden section under Screenhouses & Screened Patio Enclosures.
How do I obtain new controls or warranty help with my electric blanket or mattress pad?
Please visit our blankets help page.
When will my address sign or other custom product be delivered?
Estimated delivery times are found in the shopping cart prior to completing your order. A tracking number will be sent to you once available. In the unusual event it is beyond the estimated delivery time, please contact us. If you have ordered expedited service, your product will not be finished any quicker but will ship via the chosen method when production is complete.
Do you ship to Canada?
Customer Service & Terms and Conditions