|THIS WEEK'S MOST FREQUENTLY ASKED QUESTIONS:|
When will my Casita or Patio Mate be delivered?
The delivery time is approximately 2-3 weeks. Once it reaches your local hub of the trucking company, they will call you to coordinate delivery. A tracking number will be sent to you once available.
My Casita or PatioMate needs a replacement roof or replacement part. What do I need to do to order?
To order a roof or parts, you will need the model number which can be found on the center brace, on the inside of the door. Enter either the replacement part # or your model # into our Search box above to help locate the needed items.
Where is my address sign or other custom product?
The description of the item you ordered contains the delivery time. A tracking number will be sent to you once available. In the unusual event it is beyond the stated delivery time, please contact us. If you have ordered expedited service, your product will not be finished any quicker but will ship via the chosen method when production is complete.
If I order expedited service for my address sign (or other custom product) will I be able to receive it quicker?
Your sign or custom product will not be finished any quicker but if you choose expedited service it will arrive a few days quicker than standard service.
I didn't realize my address sign (or other custom product) would take 2-3 weeks (or longer) for delivery Where does it say this on your website?
Special delivery times can be found in the product description. We also refer to it in the delivery time link on each product page, the lower part of each product page, in the shopping cart at checkout, and in your emailed order confirmation.
How do I obtain new controls for my electric blanket? If you have purchased a Perfect Fit brand heated bedding product from Comfort House and you experience a control problem within the first 30 days, either Comfort House or Perfect Fit can send you a new control. To determine if you need a new control for queen or king size, change the working side controller to the non-working side and see if it works. If it works, you need a new control. If it doesn't work, you will require a product replacement. Beyond 30 days, or for purchases not made at Comfort House, please contact Perfect Fit at 800-299-1378. We do not send replacement controls for Sunbeam or other brands.
I am in the US Virgin Islands but I'm unable to checkout when I select Virgin Islands as my country.
Select United States as your country and you will be able to checkout.
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