Coronavirus Notice updated 4/26/21. Please read as it may answer your questions:
-Estimated delivery dates shown when you add an item to our shopping cart are updated daily based on current conditions. Nevertheless there may be some shipping delays and some items may be delivered sooner than estimated.
-The best way to contact us about an order is to click on Order Status in the upper right corner. Once your order is on the screen, click on the Order ID number and select Contact Us.
-The best way to reach us for product questions and all other issues is via email at email@example.com. You may also text us at 973-741-6858.
Please check back here for updates.
Jeff Gornstein and the Comfort House Team
THIS WEEK'S MOST FREQUENTLY ASKED QUESTIONS:
My Casita or PatioMate needs a replacement roof or replacement part. What do I need to do to order?
To order a roof or parts, you will need the model number which can be found on the center brace, on the inside of the door. Enter either the replacement part # or your model # into our Search box above to help locate the needed items. You will find a full list of available parts in our Home & Garden section under Screenhouses & Screened Patio Enclosures.
Why is my credit card declining? I checked with my bank and they said nothing is wrong.
Your credit card will decline when the billing address you enter does not match the billing address for your credit card. Please re-enter using your credit card billing address.
Customer Service & Terms and Conditions