Order Status

PLEASE READ: If you have ordered an Address Plaque or Sign, the description of the item you ordered contains the delivery time. A tracking number will be sent to you once available. In the unusual event it is beyond the stated delivery time, please contact us. If you have ordered expedited service, your product will not be finished any quicker but will ship via the chosen method when production is complete.

Casita, Patiomate, and Parts for them have an approximate 2-3 week delivery time. Casita and Patiomate are delivered by truck and once it reaches your local hub of the trucking company, they will call you to coordinate delivery. A tracking number will be sent to you once available. In the event it is beyond the stated delivery time and you have not been contacted by the trucking company, please contact us

Other items with special delivery times are also noted in the product description. Please read the product description of the item you've ordered to see if any special delivery applies. Please contact us in the unusual event it is beyond that time. If you have ordered expedited service, your product will not be finished any quicker but will ship via the chosen method when production is complete.

You can find our Return policy, Cancel policy, and the answers to nearly any other question about your order on our Customer Service page.

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