About us

Welcome to Comfort House, The Source for Products That Make Your Life Easier! We are a small business founded in 1991 and based in Newark, NJ. We serve customers around the world with a superb selection of products designed to make life at home more comfortable. There are many imitators of our name and original ideas, but we are the store that was the Comfort pioneer.

Comfort House has been featured on CNN, ABC News, Good Morning America, and more than 500 newspapers, magazines, and radio shows. Our client roster includes people like you and I, a long list of celebrities, and even a king (how neat is it that you can tell your friends that you shop at the same place as the king?).

Ordering is easy, delivery is quick, and we have perhaps the most clear and straightforward customer service policies of any online store. We are proud to maintain an A+ rating with the Better Business Bureau.

To our many thousands of regular customers, serving you year after year is tremendously gratifying. Thank you so much for coming to Comfort House for all your comfort needs.

Sincerely,
Jeffrey Gornstein, Founder & President
Email: jeff @ comforthouse.com (remove the extra space before and after the @ when sending an email)

P.S. If you supply a product that you think Comfort House should offer, find out how to submit it for consideration.

TESTIMONIALS

Comfort House earns a 5 star rating from my first shopping experience with them. They offer excellent service, good prices & also fast shipping! L.S.-Las Vegas, NV

Had a frustrating day driving all over my city looking for a HEPA filter to no avail, but with one search found Comfort House and much needed filter. It was sent out quickly and is now installed. Many thanks for having exactly what I needed. Wish I had started with you as it could have saved me the gas!!! E.J.-Cary, NC

Customer service at Comfort House is superior! I had a problem with an item I purchased and the service I received was far beyond my expectation. This company is one I will order from in the future without hesitation. J.S.-Manalapan, NJ

This was the easiest purchase I have ever made online. I often do not order things because it is too time consuming and difficult. It was a fast and easy delivery, arrived earlier than I expected, and was in excellent condition. I would recommend and use Comfort House again. C.C.-Wantagh, NY

I ordered several Interplak replacement toothbrushes plus a nice sale item. All were delivered promptly. The service center is friendly and courteous and it is easy to navigate the website. Highly recommended! N.G.-Boise, ID

I am a moderate user of purchasing from the internet and this is the 2nd time that I have ordered from Comfort House. Both of my experiences have been Excellent. You can shop Comfort House without some of the worries associated with internet transactions.
J.G.-Green Valley, AZ

Comfort House has exceeded my expectations from a retailer. I am very satisfied with both the quality and price of the items and delivery is nothing short of amazing.
D.H.-North Wales, PA

Comfort House is all the best things about shopping on the internet--quick confirmation of the order, shipping information, and quality product. A great on-line shopping experience! T.E.-Round Rock, TX

I had never heard of Comfort House and I was kind of skeptical because I was sending a Mattress to my Sister and I knew I wouldn't see it myself. It was sent ahead of schedule and my Sister calls me and sings its praises everyday. Thank you for a very pleasant on-line shopping experience. A.G.-Tyler, TX

Friday night 12/20 I ordered a KitchenAid Food Processor as a Christmas gift for my son. Where my head was I don't know...Christmas was a few days away. It's what he wanted, your reviews are great, and I said Oh Well, he will get it after Christmas. To my surprise on 4:30PM Christmas Eve the bell rings and it's UPS with the food processor. You couldn't have made me happier. B.D.-Framingham, MA

We are very pleased with the promptness in shipment of our kitchen appliance. We highly recommend Comfort House to anyone in need of quality merchandise with fast, efficient service. J.S.-Lacey, WA

I don't order online often for "fear" of mishaps but I would definitely order from Comfort House again. The transaction was very smooth and delivery time was less than expected. I give this merchant a thumbs up. O.A.-Gladstone, MO

I am EXTREMELY pleased with my order and truly a satisfied customer. I never heard of Comfort House and was hesitant to place an order in light of the demise of all the other dot coms but I took the chance anyway. Looks like you guys will have to deal with me for life. R.B.-Washington, DC

How can you not love to do business with a company that goes that extra step and makes you smile besides? M.K.-Lehigh Acres, FL

Once again Comfort House came through ... in price, availability, accuracy of description, and honesty in shipping times! Thanks again for a wonderful service. M.J.-Tieton, WA

I received my order quickly and was especially pleased because Comfort House was the only place online I could find what I needed. You are the best...I will use your services again. F.S.-West Branch, MI

The website was easy to follow, the prices were good and the selection was great. And best of all, the purchase was done from the "comfort" of my "house". No racing from store to store; no not knowing who has what in stock; no waiting in lines. I am thrilled. D.M.-Pittsburgh, PA

I am very pleased with my order. I've had better and quicker service from you guys than I get here from mail order companies in the UK. F.T.-King's Lynn, United Kingdom

I received my order quickly and in good condition. Thank you for excellent services. This is on-line purchasing at its best. K.W.-Petaling Jaya, Malaysia

I love my Rice Cooker. It makes the greatest rice and keeps it warm for quite a while. Thanks for your website and will be checking it from time to time for kitchen stuff and household things. J.M.-Scottsdale, AZ

Your web ordering system is SO much better than some. I love your set-up and ease of ordering! J.M.-Gaithersburg, MD

I love the ease of shopping at your site. I ordered online and received what I ordered in record time! Not only that, but I got it at a terrific price...I'll be placing more orders with Comfort House. H.M.-Titusville, FL

We decided to spend around $300 on a new Espresso machine. I found the one I wanted by using Yahoo which sent me to Comfort House which I had never heard of. I placed the order and got my new machine a few days later. I will check your site first no matter what I am looking for. J.C.-Elgin, SC

Thank you very much for my Aero Bed order which was delivered in plenty of time for vacation. You service is First Class and I just wanted to take the time to let you know. C.J.-Severna Park, MD

Even though I had tried to locate and purchase the yellow KitchenAid mixer through other vendors, I was not afforded the kindness, understanding, courtesy, and extra effort that you have given me. Thanks for everything you've done to make this a very pleasant experience. You epitomize what customer service should be. R.B.-Jersey City, NJ

I'm writing to let you know that I am very pleased with Comfort House... I ordered your down comforter... it arrived quicker than mentioned, is fluffier than it was in your picture (which is amazing), and it makes it very hard to get out of bed in the morning - I didn't think it would be such high quality for the price. Your website is now bookmarked and I will definitely be purchasing from you again. I.B.-Palo Alto, CA

Much to our surprise we received our Isotonic Mattress Overlay today...it arrived right within your stated delivery time. Other companies promise but never deliver. I am sure when others see it they will want one, and I certainly will tell them where to go. Thanks for great service. B.H.-Georgetown, TX

Our Kitchen Island arrived last night. It is beautiful. The construction is outstanding, and the instructions for assembly are clear. We put it together in only an hour or two, and everything fit perfectly. Thanks. S.G.-Tucson, AZ

I'm very pleased with the prompt service that Comfort House provides. I especially appreciate its ability to process international orders. Kudos to a job well done and I'll definitely be shopping here again in the future! G.G.-Singapore

Just wanted to let you know that shopping with you has been the easiest of all my shopping on line. Thank you. K.W.-United Kingdom

I wanted to comment on the excellent service. We had shopped almost every store to find an electric fondue pot with no results. I found your website last Sunday, ordered the fondue pot and it was delivered this past Friday gift wrapped as I had ordered and everything you said it was in your on-line catalog. B.H.-Lynchburg, VA

Just received my order...you people are terrific...great service- couldn't ask for anything better. I'll be back. J.S.-Mill Valley, CA

You offer a wide range of quality products and we are very pleased with the products already shipped. There are far too few quality companies doing business on the net and I'm glad you guys do take customer service seriously. R.M-Thousand Oaks, CA

I also work in retail and it's nice to see a company that goes the extra mile to assist a customer. You'll be happy to know I've added Comfort House to my favorites list. L.S.-Sycamore, IL

I would like to thank you for the prompt delivery of my wife's Cuisinart just in time for Christmas. I can't be more happy with the great value, quality, and service that you have provided. I will certainly recommend Comfort House to all my friends looking for high-quality home products at fantastic prices. J.W.-West Point, NY

I recently ordered a wool mattress pad. The bottom line is that I received it yesterday and I could not be more pleased. It looks and feels great and the warranty makes me feel at ease. Your people could not have been better or faster. Thanks for making my first internet purchase a pleasant shopping experience. A.V.-Salem, OR

Thank you for your prompt service. My wife read the instructions, set up the knife sharpener and is very happy with the product. It works extremely well. We have placed Comfort House in our Favorites folder and are passing it along to our friends.
J.E.-Chambersburg, PA

I appreciate everyone at Comfort House's help regarding my order...everyone was friendly and helpful. I will recommend Comfort House to my friends for on-line purchases and I will be ordering again soon. K.C.-Washington, NJ

I am thrilled with the coffeemaker and, due to your policy of customer satisfaction, will do business again with you in the future. I have already referred one of my friends to Comfort House. Thanks again for the excellent service. T.W.-McDonough, GA

I had to let you know the customer service department is doing a great job and the order department is obviously taking care of business. Thanks for handling my order so seamlessly. G.H.-Mooresville, NC

Thank you for your great customer service. I look forward to ordering again from Comfort House and will recommend you to others! T.M.-Pico Rivera, CA

Comfort House was fast and professional! I have already received the Aero Bed and enjoyed a great night's sleep. Your company is great. I will recommend Comfort House to my friends without any reservations. J.L.-Staten Island, NY

I am extremely delighted with my purchase. I was so surprised to have my order filled as quickly as it was. I am very impressed. Please be sure that you have a satisfied customer who will be ordering again from Comfort House. Congratulations on your fine service. K.K.-Kearney, NJ

I want to thank you for the excellent service on my purchase. I had not heard of Comfort House and found you through searching for a particular product on the web. My order was handled extremely efficiently and arrived ahead of schedule. I expect to buy from you again. A.A.-Kingwood, TX

I must compliment you on the courteous and professional manner in which your company helped me deal with the confusion brought about by my own computer ineptitude. I am very pleased and grateful, and will not hesitate to direct my friends and family to your service for their on-line shopping needs. R.F.-New Lenox, IL

Thanks for providing such super customer service! My scale arrived quickly, in perfect condition and works like a charm! M.H.-Landover, MD

Thank you for the delivery. I am very satisfied...you can count me in ordering from you again! J.L.-Kew Gardens, NY

I am also in the retail business and put great value on customer service. I want you to know that Comfort House has definitely delivered prompt, professional service. I am pleased we selected your company. K.D.-Guam

You are ahead of the pack based on my experience so far with other online companies. Your customer friendly orientation will surely earn much repeat and referral business. Thank you so much! F.J.-Wyandotte, MI

Thank you for your great customer service and support. We will certainly recommend Comfort House to our friends. M.B.-Bonney Lake, WA

Thanks for the speedy service! I placed my order for a KitchenAid stand mixer late Tuesday night via your web site and received it on Friday afternoon!
S.R.-Silver Spring, MD

I had a delightful time shopping on your site. It will be a repeat for me..that is for sure. M.A.-Coupeville, WA

Customer service is becoming a thing of the past, so when I hit upon a company that still believes in the old values, I appreciate it and will certainly think of you first when I'm in the market for an item Comfort House sells. H.S.-Oakland, CA

Just completed an order...after reviewing your web pages and found the process professional and competitive. M.H.-Houston, TX

Thank you for the prompt and courteous service. As the manager of a retail store that also does web based sales I am happy to see someone else who tries to do the job the way we do. D.C.-Tewksbury, MA

Ordering was incredibly easy. Thanks! L.M.-Ferndale, MI

I'm very pleased with your company. I'm looking forward to doing more business with you. G.H.-Dorrance, KS

It is refreshing to see how committed you are to customers. I will happily recommend your products to others. I.F.-Syracuse, NY

You are the BEST! Thank you for restoring my faith in sales. Obviously I will be a loyal customer of Comfort House. P.M.-Carpinteria, CA

Thanks for such a wonderful product and prompt, courteous service. You will certainly get good word of mouth advertising from us. K.B.-Valparaiso, IN

My order arrived today in excellent condition. Thank you for your prompt attention. I received excellent service. W.H.-Lagrangeville, NY

Received my order today. I appreciate your prompt response and courteous service. Your people are great. Many thanks. S.B.-Honolulu, HI

I'm a software developer and certainly no novice to computers and the Internet. But I have to admit I'm greatly impressed by the service your company provides. L.N.-San Jose, CA

Thank you very much for your prompt delivery. We think very highly of your products and service. H.T.-Shaker Heights, OH

Thank you for your excellent follow-up and courteous service. L.T.-Plantation, FL

I was surprised and impressed by the quick arrival of my order. If your service is always like this, I will be a faithful customer. G.F.-Teaneck, NJ

Thank you for the speed of your shipment. First impressions count for alot. You are on our A-list. J.S.-West Lawn, PA

Customer service like this gets my order every time. Thanks again. M.R.-Andover, KS

Thanks for the great service. I will not hesitate to order from Comfort House again, and will mention this positive Internet transaction with your company to my friends. V.F.-Baton Rouge, LA

Thank you very much for your efforts to get my order to me quickly. Terrific service! C.N.-Houston, TX

Although I am far from being an expert on Web shopping, your site is one of the best I've seen for product information, ease of navigation, and simplicity of the purchasing process. Thank you for a pleasant experience! H.S.-Hansville, WA

I want to let you know how much I appreciate your excellent customer service. These days, it seems a hard thing to come by. I will highly recommend your company to others. M.W.-Canon City, CO

Knowing that Comfort House has been selling these products for years makes a consumer feel a little more secure than purchasing through a company who has just jumped on the band wagon. Thank you for taking the time to keep me informed of the order. You can be sure I will be contacting Comfort House again in the near future for another order. M.M.-Manhattan, KS

Thank you for your personal service and reliability. We will certainly recommend Comfort House to friends and neighbors. N.Z.-Harleysville, PA

I received my order so quickly that I'm in shock! Thanks. B.E.-New York City, NY

After my shopping around, I'm glad I bought from you. Your price was great and the speed of service much appreciated. I will recommend you to my friends. M.B.-Washington, DC

Your excellent service and attention really made a difference. Thank you for providing a superior customer experience. J.M.-Monterey, CA

It is nice to do business with a company that knows the meaning of customer service. Thanks for going the extra mile. D.L.-San Mateo, CA

Thank you for your excellent service. J.R.-Miami, FL

I was pleased with the condition and quality of the merchandise and the very fast delivery. I will look forward to doing business with you in the future. B.K.-Tega Cay, SC

Thanks again for the terrific service. C.N.-Houston, TX

Thanks for enclosing batteries at no extra charge; that was an unexpected nice surprise. C.J.-Virginia Beach, VA

I received my order so quickly that I'm in shock! B.E.-NY, NY

You show a lot of caring and service and that's what it is all about. K.F.-Washington, DC

The satin sheets fit beautifully-thank you, thank you- what a great pleasure to sleep elegantly. H.W.-Murphys, CA

Truly outstanding service...be assured that I'll certainly shop with you again. R.W.-Garden Grove, CA

I appreciate your prompt delivery. M.R.-Midland, TX

A very special thank you for your kind and understanding help. J.J.-Arlington, VA

Everything ordered from you has been of good quality. J.C.-Colonia, NJ

I'm very pleased with the items I have ordered. M.R.-Westerville, OH

I'm so pleased with the service and the quality of the merchandise. Keep up the great job. K.M.-Worcester, MA

Items are well made, excellent choices, and trustworthy. V.S.-Cleveland, OH

Excellent selection and reasonable prices. M.S.-Watsonville, CA

You have been a life saver. F.B.-Penn York, NY


PRESS CLIPPINGS

"Looking for gadgets that make your life easier? You might want to check out Comfort House"-St. Petersburg Times

"There's something for everyone."-WGMD-AM, Delaware

"The latest gismos designed to make your life easier"-WABC-TV, New York

"Tip of the week"-The Miami Herald

"Comfort by mail order"-Washington Times

"What a concept"-Bergen Record



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