Posted By: Ed Okie -
Verified Buyer Location: Florida
How often do you shop at Comfort House: first time
Near uniform heating across the non-stick surface is very good, better than any unit I've come across. But it is slightly hotter at the "plug" end of the griddle surface, as mentioned in the info sheet.
Most annoying: Plastic feet without any sort of rubberized gripping pads on the bottom of each leg is a surprising design oversight - on a smooth surface (granite in my case) the griddle easily and unintentionally will slide all over the place.
Plug-in module, twin electric male conductors, the spacing is approximately 1/32-inch out of alignment with the holes they plug into; initially failed to make contact despite the module being fully inserted - surface remained cold. Bending the plugs to compensate for the 1/32-inch misalignment seems to have taken care of the problem... but that caused a slight crack in the base of one plug, the ceramic surrounding area. Will continual plug-and-unplug use eventually render the plug-in module defective from wear? After a month of use the griddle heats every time. Two+ years from now - undetermined results.
Recommended operating temperatures for various foods as listed on the information sheet are appreciably off their mark; pancakes is one example: 220 degrees along with a rather short cooking time suggested - whereas a 375 degree setting on the dial is required, plus about double the suggested cooking time.
Wall plug-in cord is unusually heavy duty, reflective of a quality item. Physical size of griddle is a solid "plus." But size also creates a storage problem, the space required, far worse if the plug-in module and cord is left plugged in.
Backsplash seems a bit light-duty, not sure what it's actually protecting other than creating a physical backstop for food items.
Plug-in module spacing flaw is a significant design defect.
Slippery plastic feet bottom surfaces is the other negative.
Cooking surface: uniformity of heating, non-stick qualities are both excellent, likewise the large cooking surface available.
Electrical plug-in issue misalignment, if it prevails on all units sold - tempers the overall rating to "bad". I suspect quality-control is lacking at the mfg. level.
Great griddle but flawed. , November 29, 2020
GREAT SERVICE and GREAT griddle!!, June 5, 2020
