Shipping information for Alaska, Hawaii, APO/FPO and US Territories

Postage & Packing Rates for Alaska, Hawaii, APO/FPO, and US Territories:
Order on-line and for ship method choose "Alaska/Hawaii" "Military APO/FPO" or "US Territories." The rates confirmed on-line may not be your actual rates. Our shipping department will usually contact you by email in 1-3 business days (allow longer during November and December) if ship rates in addition to the standard rates will be necessary to your location. If you are contacted, we will then wait for your approval before we process your order. If we do not receive approval within 3 days, your order will be cancelled.

More information about shipping to Alaska, Hawaii, Puerto Rico, APO/FPO, and US Territories (including Guam, US Virgin Islands, American Samoa, Northern Mariana Islands, and Micronesia):
In the 48 contiguous states, most items over 2 lbs. are shipped via DHL or UPS. Most items up to 2 lbs. are shipped via postal service. Our standard rate chart is based on a shipment to the 48 contiguous states only and should not be used as a reference point to locations outside the 48 contiguous states or those not served by DHL or UPS.

DHL and UPS shipping costs are substantially higher when shipping to Alaska, Hawaii, and Puerto Rico. Whenever possible we will provide a lower cost postal service option. For APO/FPO addresses, postal service is the only available option.

The rates for postal service over 2 lbs. are higher than the cost of a DHL or UPS shipment to the 48 contiguous states so that is why the standard rate chart can not be used. We will send you a shipping rate for your approval for most items over 2 lbs. before proceeding with your order.

When ordering an item that is normally a vendor-direct shipment and we offer you a mail service option, we will first need to transport the goods to our warehouse so that we can ship to you via mail. The reason for this is very few manufacturers use mail service to make shipments. Please allow 10-14 business days for transit to our warehouse unless longer delivery times are noted in the product description.

For APO/FPO shipments, any delivery time estimate that you receive is based on delivery to the stateside APO/FPO box address. We can not estimate final military transport time from box to base, however, we recommend you allow up to 8 weeks for delivery.

We greatly appreciate the opportunity to serve our thousands of customers in Alaska, Hawaii, Puerto Rico, the US Territories, and US military bases worldwide.
Thank you for choosing Comfort House!



BBBOnLine Reliability Seal