About Security

Comfort House provides today's best available means to safeguard your transactions. All online transactions are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted form, and then decoded when it gets to us.

Although we consider transmitting your credit card information over the Internet in a secure manner such as ours extremely safe, should you feel uncomfortable for any reason please phone us at 1-800-359-7701 from 9:00AM-4PM Eastern time Monday-Friday to complete your order.

If you have any questions or concerns regarding our security policy, we can be reached at customerservice@comforthouse.com or by telephone at 1-800-359-7701 (973-242-8080 outside USA). Our postal address is: Comfort House, 189 Frelinghuysen Ave., Newark, NJ 07114 USA. We have been located at this same address and phone number since 1991.

Thank you for shopping with Comfort House!

When should I expect delivery? Most in-stock items are shipped within 1 business day of receipt by UPS, FedEx, or Priority/First Class Mail. If an item has a special delivery time it will be noted in the product description. Casita, Patiomate, and Parts for them are currently running a 2-3 week delivery time.
  • You should expect to receive delivery within 4-7 business days in the USA unless a special delivery time is noted in the product description.
  • Air delivery and specific carrier options are also available in your shopping cart.
  • If you select air delivery for an item with a special delivery time noted in the product description, your product will not be finished any quicker but will ship via the chosen method when it is ready to ship.
  • If you require a delivery quicker than options shown in your shopping cart, please contact customer service.
  • Canada and International delivery time information is shown in shopping cart.
We are a small family-run business.

We've been in business for 26 years.

Our product reviews are 100% verified.

We ship worldwide.

Average staff tenure 13.5 years.

We have an A+ rating with the BBB.

Transactions are safe and secure.

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Click for the BBB Business Review of this Internet Shopping in Newark NJ