RMA

To request an RMA, enter your information below. Once your order is on the screen, click on the Order ID and beneath the item you wish to return press Request Return Authorization. We will respond within 1-2 business days of receiving your request.



When should I expect delivery? Most in-stock items are shipped within 1 business day of receipt by UPS, FedEx, or Priority/First Class Mail. If an item has a special delivery time it will be noted in the product description. Casita, Patiomate, and Parts for them are currently running a 2-3 week delivery time.
  • You should expect to receive delivery within 4-7 business days in the USA unless a special delivery time is noted in the product description.
  • Air delivery and specific carrier options are also available in your shopping cart.
  • If you select air delivery for an item with a special delivery time noted in the product description, your product will not be finished any quicker but will ship via the chosen method when it is ready to ship.
  • If you require a delivery quicker than options shown in your shopping cart, please contact customer service.
  • Canada and International delivery time information is shown in shopping cart.
We are a small family-run business.

We've been in business for 26 years.

Our product reviews are 100% verified.

We ship worldwide.

Average staff tenure 13.5 years.

We have an A+ rating with the BBB.

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